Our published standard
How to report an error
Readers can use the INA News Contact Desk to identify the article URL, disputed sentence, image or data point, the reason it may be wrong and any supporting evidence. Clear, specific submissions can be assessed faster than general objections or requests that do not identify the published material.
Review process
The newsroom checks the original reporting, available notes, source material, public records and relevant responses. The reporter or assigning desk may be consulted, but the correction decision is based on evidence. INA News aims to distinguish factual errors from differences of opinion, later developments and requests to remove accurate public-interest reporting.
Corrections
A confirmed factual error that changes a reader’s understanding is corrected promptly and proportionately. The corrected wording should replace the inaccurate information, and a visible note may explain what was changed when the error is material. A correction does not erase the obligation to preserve an accurate current version of the story.
Clarifications and updates
A clarification improves wording or context when the original statement was incomplete or open to misunderstanding but not necessarily false. An update adds genuinely new reporting to a developing story. Routine spelling, punctuation, formatting or technical changes do not represent an editorial update and should not be presented to readers as one.
Headlines, images and social posts
If an error appears in a headline, caption, photograph, video, graphic or INA News social post, that element is reviewed as well as the article body. A correction should address the place where the misleading impression occurred instead of silently changing only a less-visible passage.
Right of reply and complaints
People and organisations named in coverage may submit a factual response with supporting information. INA News may add or link a relevant response when it improves accuracy and fairness. Threats, pressure or disagreement do not require removal of verified reporting, but every evidence-based complaint is eligible for review.
Archiving and transparency
Published articles form part of the public news record. INA News generally corrects or annotates material rather than deleting accurate archives. Removal may be considered for legal, safety, privacy or exceptional ethical reasons. When a material correction is made, the current article should give readers enough information to understand the revised record.